Coronavirus / COVID-19 update

Written by Administrator on .

We regret to inform you of potential delays in fulfilling orders for our Cruciform® Triage System, as of Friday 21st March with respect to the COVID19 outbreak.

Until this date we can continue to guarantee a maximum of 5 days lead time (longer as usual on high-volume orders), but due to potential staffing issues at our warehouse lead times for delivery of Cruciform may increase. This is due in part to the fact that Cruciform® products must be hand assembled along with the current unprecedented demand.

However, as a supplier of emergency management and resilience products we will endeavour to continue with 'business as usual' and at the time of writing we are fully staffed and operational. We cannot predict how sickness may impact us (and our supply chain) over the coming weeks and this may result in delays fulfilling orders.

you can continue to order products either via purchase order via This email address is being protected from spambots. You need JavaScript enabled to view it. , or through our website prices & order page.

Specific Product notes

This includes our EPLB© LogBooks which are now available within normal expected lead times All other products can be fulfilled and delivered per our usual terms.

Although we have the capacity to meet virtually any demand, we anticipate this situation will continue for the next few months so lead times may be a little longer than usual. We therefore encourage our customers to order from us early rather than last-minute. This is especially the case for customers in Emergency Service or Resilience provision.

As always, you can continue to rely on CWC Services. Please get in touch with us should you have any questions, enquiries or feedback about our products. And follow us on twitter to keep up with the latest news from us.