Newsletter: Price Rises January 2016

Written by Carl Wallin on .

Due to unavoidable rises in the cost of manufacturing our products, we are having to raise our prices at the end of this year.

Prices will rise by 5% from those currently listed on our order page as, having held our prices for the last two years, we cannot absorb increasing costs any longer. Discounts for retailers and regular customers making large orders remain in effect and will be applied to the new prices.

New prices will come into effect on 1 January 2016.

Christmas / New Year Period

Our offices are closed from 24th December and reopen on Monday 4th January. We will however be able to handle email enquiries and orders on working days over this period. Any orders received by midday 22nd December will be processed by our warehouse for delivery on 23-24th or 28-30th December. Any orders received after this time will be shipped in the week beginning 4th January.

We you all a Merry Christmas and a Happy New Year and look forward to your continued business in 2016!

Other News

Our products are continually improved with new features. Over the past two years, we have implemented GS1 bar codes across our products range, a global standard mandated by the UK NHS amongst others. The FirstAidForm was improved with continuation sheets for additional information, arising from a need identified by our customers. We're always interested in customer feedback and, where appropriate, our products improve as a result. Next year our book products will have plastic-coated covers, adding water resistance and improving their resilience in use and over time.

We continue to streamline and modernise our ordering process. Several years ago we introduced online ordering to our website for customers holding an account with us. At the beginning of this year, we added a facility for individuals or organisations without an account to order from us with a credit or debit card. This facility can be used by our regular customers or for one-off orders large and small.

We've improved our online ordering system still further. The new system will automatically apply discounts of 10%, 15% and 20% for orders of 10+, 30+ and 50+ items. It is easier to use and applies fairer shipping charges, and will come into effect along with the new prices on 1st January 2016.

Take a look at our new ordering system »

Our smartphone-based electronic system for track and trace - EDIS, is in ongoing development for clients in emergency response, education and logistics sectors. It is fully compatible with our Triage and Hospital/Local Authority Evacuation products, and can be linked to our logbooks. Please take a look at our EDIS product page for further information.

We'll continue to evolve our peerless, internationally recognised emergency documentation products. In the meantime, they continue to be made to the highest quality by a dedicated and motivated UK workforce.

You can rest assured that you will get the very best products and systems available from CWC Services.

Cruciform card films

Written by Carl Wallin on .

We are very interested in improving our website and making it more relevant and pertinent to our valued users.

To this end we are trying to find any film or other images showing the "Cruciform" card in use. We know that the cards were used in the London bombings by the Royal London Hospital medical teams as well as in other incidents. Did anyone take images of the cards in use? We believe there must have been films made on smartphones or by television crews, but so far we have been unable to source any.

We are also aware that some popular television companies have used "Cruciform" cards in their programmes.

If anyone knows where we can get any videos, film clips or even training events where the cards were used, we would be very grateful to get access to them.

Please contact us with any information about where such films or images can be sourced, in the UK or elsewhere.

Thanks very much.

The value of paper records

Written by Carl Wallin on .

"The digital age was supposed to render obsolete the traditional ways of preserving the past. Everything written, recorded, filmed or photographed could now be safeguarded for ever at the push of a button. No more filing, storage or dusty archives: the present would be captured and the past curated by the machines themselves. Increased computer power and ever-expanding digital storage would ensure infinite memory-retention, an end to forgetting.

The reality has proved very different. Digital memory has proven fragile, evanescent and only too easy to lose. Technology has moved on so fast that the tools used to access stored material have become obsolete: CD-roms degrade, tapes crumble, hard disks fall apart; the laser disk and the floppy disk have gone, soon to be followed, no doubt, by the USB and memory card."

From The Times newspaper, 27th Feb 2015.  Read full article...

New Payment system

Written by Carl Wallin on .

We are pleased to announce that we can now accept secure card payments on our website.

Existing customers who prefer to use the order and invoice arrangement can continue to do so of course, but the new card payment system allows customers another way of paying for orders with the following benefits:

  • Greater convenience
  • Faster order processing
  • Automatic price and postage calculation
  • 10% discount applied for 10+ of any item
  • Ideal for one-off orders where visitors do not already hold an account with us

We will not be making any charge for using card payments. Furthermore our log books, "Cruciform" cards and other products continue to be held at 2014 prices!

See our prices and order page »

Prices held

Written by Carl Wallin on .

CWC Services are pleased to announce that prices of all our products will NOT rise at the end of this year.

Due to prices being held for all materials and products costs, we do not need to raise prices for 2015.

We are conscious that our customers are facing pressures on budgets and we are doing what we can to help them.

We look forward to being of service to all our existing and new customers in for the rest of 2014 and into 2015