Emergency Log Books, Loggists and COVID-19 / Coronavirus (14/04/2020)

Written by Administrator on .

*** Update - 14th April 2020 ***

Loggist books

CWC Services have for over 25 years recognised the importance of Emergency Documentation Products during times of disaster and crisis. We created the first standardised Triage Card worldwide - Cruciform® - as well as the first standard Emergency Log Book© (ELB© or "Green Book"). Due to vastly increased demand we are pleased to announce up-scaling of manufacturing for our loggist products to reflect the needs of EPRR teams, hospitals, paramedical and other government/NGO's throughout the Coronavirus pandemic.

NHS organisations can order directly from us by sending purchase orders to This email address is being protected from spambots. You need JavaScript enabled to view it. . Our standard delivery window for logbook orders is 2-3 working days, however due to urgent need for our products throughout the pandemic we will endeavour to dispatch same-day any orders received before 2pm (Monday to Thursday) for next day delivery. Orders received on Friday will be processed the following Monday for next-day delivery.

We would also like to make our NHS partners aware that our Cruciform® Triage and Evacuation products are available and provide the most rigorous Triage and Evacuation documentation systems available in the world today. These products are especially suitable for COVID applications as they offer large-format and detailed areas for medical recording, as well as at-a-glance stickers for quickly identifying COVID patients amongst those with other medical needs. Please take a look at our Cruciform® Triage and Cruciform® Evacuation pages or get in touch for more information.

 

We have been assured by our manufacturing facility that production and supply of our product range will continue during this difficult period. Priority will be given to NHS and other key workers and we anticipate that we will be able to meet any surge in demand.

Specific Product notes

Cruciform products are hand-assembled so lead times in the short term are a little longer due to reduced staffing at our warehouse.

Although we have the capacity to meet virtually any demand, we anticipate this situation will continue for the next few months so lead times may be a little longer than usual. We therefore encourage our customers to order from us early rather than last-minute. This is especially the case for customers in Emergency Service or Resilience provision.

CWC Services would like to pay tribute to all workers involved in the Coronavirus effort, especially those on the front line. We endeavour to do our part to provide the essential tools to assure best practice and service delivery throughout this difficult time. Please get in touch with us should you have any questions, enquiries or feedback about our products. And follow us on twitter to keep up with the latest news from us.

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Coronavirus / COVID-19 update

Written by Administrator on .

We regret to inform you of potential delays in fulfilling orders for our Cruciform® Triage System, as of Friday 21st March with respect to the COVID19 outbreak.

Until this date we can continue to guarantee a maximum of 5 days lead time (longer as usual on high-volume orders), but due to potential staffing issues at our warehouse lead times for delivery of Cruciform may increase. This is due in part to the fact that Cruciform® products must be hand assembled along with the current unprecedented demand.

However, as a supplier of emergency management and resilience products we will endeavour to continue with 'business as usual' and at the time of writing we are fully staffed and operational. We cannot predict how sickness may impact us (and our supply chain) over the coming weeks and this may result in delays fulfilling orders.

you can continue to order products either via purchase order via This email address is being protected from spambots. You need JavaScript enabled to view it. , or through our website prices & order page.

Specific Product notes

This includes our EPLB© LogBooks which are now available within normal expected lead times All other products can be fulfilled and delivered per our usual terms.

Although we have the capacity to meet virtually any demand, we anticipate this situation will continue for the next few months so lead times may be a little longer than usual. We therefore encourage our customers to order from us early rather than last-minute. This is especially the case for customers in Emergency Service or Resilience provision.

As always, you can continue to rely on CWC Services. Please get in touch with us should you have any questions, enquiries or feedback about our products. And follow us on twitter to keep up with the latest news from us.

Sad News. The founder of CWC Services has passed away.

Written by Administrator on .

It is with great sadness we inform you that the founder of CWC Services, Carl Wallin, died peacefully on the morning of 3rd August 2018.

During his 3 year battle with cancer, Carl remained an active consultant with the company, alongside pursuing personal projects. Alongside, he travelled across Scandinavia and also self-published a body of poetry, a quiet ambition that he was proud to fulfil.

Carl spent the majority of his working life dedicated to emergency management and response. After many years with the UK's ambulance services, Carl formed CWC Services with the vision to build products and services that would improve emergency processes, saving lives and improving efficiency. Key among these products were the Cruciform® Triage system and a range of specialist log books including the Emergency Log Book and the Pocket Log Book range. The products arose from Carl's willingness to share and co-create best practices in order to save lives and improve verifiability for individuals and organisations.

We proudly continue to represent Carl's vision and celebrate the life of our kind and gentle friend who was full of creative energy and zeal for what was to come next. We are sure many of you also had the great pleasure of knowing Carl and would like to invite you to leave messages of condolence or memories on this remembrance page.

It is impossible to express in words the spirit that Carl has been in our lives. An everyday business relationship that quickly developed into a deep friendship; laughs a plenty, long conversations and a genuine sense of the kindred. Our dear friend Carl, you are and will continue to be sorely missed.

Our Friend Carl Wallin

Celebrating #NHS70 with big discounts!

Written by CWC Services on .

Here at CWC Services we are proud supporters of our NHS, the largest single healthcare organisation in the world. In order to celebrate the organisation's 70th anniversary we are offering a massive 30% discount on any orders we receive - Purchase Orders (PO's) and direct orders made through our website - to NHS trusts, CCG's and related healthcare organisations associated with them.

Take advantage before 20th July 2018

To take advantage of this discount order direct from us. You can do so via our order page by quoting #NHS70 in the comments box, or This email address is being protected from spambots. You need JavaScript enabled to view it. with the code #NHS70 in the subject heading, email body or within the PO itself.

Help Spread the Word!

We always want our customers to benefit from our promotional offers, so if you have work colleagues or partner organisations that you feel can benefit, do share and follow us on twitter to stay up-to-date with our latest promotions.

To All of Our Unsung NHS Heroes

We thank you all for your continued hard work in the provision of our amazing NHS...

Happy 70th Birthday!!

GDPR News and Privacy Policy

Written by Administrator on .

European GDPR regulations come in to force on 25th May. At CWC Services we have always considered privacy and data security as matters of utmost importance from philosophical, practical and technical perspectives. As a result (and for at least the last 8 years):

  • We never share any information we hold with any third party outside our business process unless legally compelled to do so.
  • While we use mailing lists to inform our customers about our products and services, we do so infrequently - typically once or twice per year.
  • We provide straightforward means for anyone to be removed from our mailing list should this be required.
  • Any business data and records we hold are kept securely and we undertake regular reviews of our security infrastructure to assure best practice.
  • Our website uses up-to-date SSL certicates so any activity on our website is carried out on a secure, encrypted connection with our server.
  • Payments made via our order page are handled by Stripe, a 3rd party payment gateway, and are processed using military-grade levels of security. We do not hold card details for any of our clients' orders past or present on our systems.

In light of the new regulations we have made some changes to our website, website ordering system and have updated our data and privacy policy statement. What this means for our clients:

  • Orders made via our website require acknowledgement of our privacy policy.
  • We may contact clients with which we have an ongoing business relationship from time to time, either with respect to specific business or general information about our products and services.
  • Existing clients can opt-out of any non-business specific communication at any time.
  • New subscribers to our mailing list can opt-in to our mailing list at any time.

Click here to read our Privacy Statement, and please don't hesitate to get in touch with us if you have any questions or further enquiry.