2022 has been a busy year at CWC Services! We’ve improved our existing products, new developments are in the pipeline and we've listened to your feedback. We’re always keen to improve our products and service for our retailers and customers alike and we always welcome your feedback!
Digital products - Eloggist© and EDIS©
We've had a unavoidable delays to the development of our digital products thanks to COVID and Brexit requiring changes to our team and working within tighter budgets. Nevertheless, these products are on track and we intend to announce our digital logging platform in the Spring of 2023 and our 2nd generation digital triage and evacuation track/trace system later in the year.Please get in touch if you any enquiries about our digital systems or would like to be involved in early trials!
Cruciform® Triage and Evactuation are complex products, hand-assembled with many components. Due to inflation, together with the loss of some specialist equipment manufacturers, costs for these products have escalated significantly over 2022 and regrettably we're no longer able to absorb them. We hope this is a temporary situation and will endeavour to reduce prices again as manufacturing costs ease.
On a positive note, despite inflation affecting manufacture of all our products, we've been able to hold the prices of our popular logbook products into 2023, with only very small increases to our more specialist logbooks.
Festive Period deliveries
Strikes affecting the Post Office as well as our courier, DPD, make for more challenging delivery logistics this year than usual. We guarantee that logbook orders of 50 or less, or smaller Cruciform® orders of 5 boxes or less, received by close of business on 20th December, will be shipped on 21st December for delivery on or before 23rd December. Our warehouse closes on 21st December, reopening on 3rd January, so orders received after 20th won't be shipped until 3rd January 2023 at the earliest.
We apologies for any inconvenience caused especially by additional delays caused due to industrial action outside our control.
We would like to wish all our customers, retailers, NHS, paramedics and EPRR staff and workers a wonderful, safe and peaceful Merry Christmas and a Happy New Year. We look forward to your continued business and the announcement of new developments in 2023!